Are you a tour operator or safari guide?
No. We are a travel companionship and personal assistance service. Your safari operator handles the itinerary, transport, accommodation, and guiding; we support you throughout the experience.
Professional companions and personal assistance for travellers who need a little extra support — from daily activities to medical travel accompaniment.
Carefully selected professional companions
Tailored to your needs and preferences
We're with you wherever you go
More assistance, more confidence
Inbound support for international travellers visiting East Africa, and outbound support for East Africans travelling abroad for medical care — plus continuation of your companion beyond East Africa when your journey doesn't end here.
A trusted companion throughout the journey, helping travellers enjoy activities, sightseeing, and experiences with complete confidence and peace of mind.
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Support with mobility, activities, transportation, daily tasks, and accessibility so travellers can participate comfortably in every moment.
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Professional nurse accompaniment for clients travelling from East Africa to medical appointments and treatment abroad, providing attentive support throughout the journey when family cannot travel with them.
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Practical day-to-day support, scheduling assistance, and personal care coordination tailored to the traveller's individual needs and preferences.
Learn moreYour disability or mobility needs shouldn't limit the incredible experiences you get to have. With the right support by your side, you can explore, discover, and experience Uganda and East Africa with greater confidence, comfort, and independence.
PLAN YOUR JOURNEY
To become East Africa's trusted personal travel companion service, making travel more accessible, comfortable and enjoyable for everyone.
To provide carefully matched, reliable companions who support travelers, families, elderly guests, people with disabilities, solo travelers, long-stay travelers and medical travelers — so they can experience East Africa with greater confidence, dignity and peace of mind.
Travelling abroad from Uganda and across East Africa for medical care can be demanding, especially when family cannot be there. Our qualified nurses accompany clients throughout the journey, offering professional support, reassurance, care coordination, and continuity from departure through arrival and onward appointments.
A seamless, secure pathway to personalized travel support.
Share your travel plans, support needs, and personal preferences with our concierge team.
We carefully identify and assign the right companion for your specific journey requirements.
Your companion supports you seamlessly throughout your stay across East Africa.
We check in regularly to ensure your experience meets our highest standards of excellence.
Bringing travelers to Uganda or East Africa? Add trusted local companionship and personal assistance to your clients' journey — accessible travel support, mobility assistance, elderly companionship, family and solo-traveler support, long-stay companionship, and qualified nurse companions where medical support is required.
Travel Agencies • Accessible Travel Specialists • Tour Operators • Hotels • DMCs • Medical Travel Partners
BECOME A PARTNERElevate guest satisfaction with tailored, on-the-ground care.
Open your itineraries to all travelers, local or international.
Vetted, compassionate, and discreet local staff.
Based in Uganda, open to partners worldwide.
ByYourSide adds personalised support to your existing safari plans—we do not replace your tour operator or guide.
No. We are a travel companionship and personal assistance service. Your safari operator handles the itinerary, transport, accommodation, and guiding; we support you throughout the experience.
Yes. We can work alongside your chosen operator, lodge, travel planner, or medical provider. Share your itinerary with us and we will coordinate the support you need.
Your companion can assist with airport arrival, hotel check-in, daily routines, mobility, communication, practical tasks, and reassurance—so you can enjoy the safari at your own pace.
Our general travel companions provide non-clinical support only. For our Nurse-Accompanied Medical Travel service specifically, a qualified nurse travels with you, offering professional support, reassurance, and care coordination throughout the journey. In both cases, we work alongside — not in place of — your treating physicians and approved care team, and we do not provide emergency medical treatment.
We support international visitors who want extra confidence and independence, including older travellers, solo travellers, people with mobility needs, and guests whose family cannot travel with them.
Absolutely. We provide practical, non-clinical assistance during airport transfers, hotel stays, daily routines, family activities, and excursions. A parent or legal guardian remains responsible for the child at all times.
Contact us before you travel with your dates, destinations, safari itinerary, and support needs. We will discuss the right companion plan and coordinate with your travel team.
Yes — this is one of our two outbound services. If your journey continues beyond East Africa, your companion can travel on with you. Each journey is assessed around the itinerary, destination requirements, companion availability, visas, travel arrangements, and applicable local regulations.
Headquartered in Uganda, we deliver consistent, luxury companion services across the East African region.
Uganda
Kenya
Rwanda
Tanzania
Fill out the inquiry form below, and our concierge team will respond promptly.
Tell us what you need and we'll help you plan the right support for your journey across East Africa.